Level 3 Business Administration Apprenticeship In UK – Visa Sponsored Jobs 2025

Level 3 Case Owner Role In UK – Visa Sponsored Jobs 2025

This role is more than just paperwork-it’s about building trust, analyzing financial documents with precision and collaborating with brokers, solicitors and customers to deliver an exceptional mortgage experience.

You’ll become an expert in assessing affordability, resolving challenges and ensuring compliance with industry standards, all while gaining hands-on experience in a dynamic financial environment.

With dedicated training, mentorship and real-world exposure, this opportunity is designed to equip you with the skills, confidence and expertise to thrive in the world of banking and financial services. Whether it’s problem-solving, strategic thinking or customer interaction, every aspect of this role is a stepping stone to a rewarding career in financial operations.

Work Location & Hybrid Model

At Nationwide, we recognize the importance of a flexible work environment. We implement a hybrid working model that supports both remote work and in-office collaboration. Our approach fosters productive working relationships, allowing colleagues to engage in problem-solving, continuous learning and networking.

For this role, you will be required to spend a minimum of two days per week at our Bournemouth office, with the remainder of your work being completed remotely. You can find additional details about our hybrid work approach on our official website.

Given the high interest in this apprenticeship, we encourage early applications as the advert may close before the deadline if we receive a large number of applications.

Your Role & Responsibilities

As part of the Business Administration Apprenticeship, you will undergo an 18-month training program that will prepare you for the role of a Case Owner within the Mortgages & Financial Wellbeing function. This experience will help you build the knowledge, technical expertise and professional network needed to succeed in the field.

You will be enrolled in the Level 3 Business Administration Apprenticeship, which provides a well-rounded learning experience by integrating theoretical knowledge with practical workplace skills. The goal is to help you develop into a proactive professional who can efficiently manage administrative tasks, prioritize work responsibilities and drive process improvements.

Throughout the apprenticeship, you will cultivate strong communication skills, both written and verbal. You will gain confidence in managing business priorities while acquiring problem-solving capabilities. Additionally, you will be trained to develop innovative business strategies, oversee operations, manage interdepartmental coordination and handle administrative responsibilities such as planning, record-keeping and quality control.

Your apprenticeship is delivered in collaboration with BPP, ensuring that you receive structured training alongside your practical experience.

As a Case Owner, your primary responsibilities will include:

• Understanding and processing mortgage applications efficiently
• Independently analyzing customer financial documents to assess affordability
• Liaising seamlessly with customers, brokers and solicitors to facilitate the mortgage process
• Providing end-to-end support throughout the mortgage journey, from the initial application stage to the final repayment or redemption of the mortgage

Your training will ensure that you become highly competent in managing mortgage cases while also developing the ability to handle customer inquiries and problem resolution effectively.

Eligibility Criteria & Key Qualities Required

What We Look For

At Nationwide, we value boldness, innovation and a growth mindset. The ideal candidate will embody our Customer First behaviors, demonstrating a proactive approach to learning, development and performance excellence.

We expect you to:

• Embrace continuous learning and demonstrate a commitment to professional growth
• Strive for excellence, maintaining high personal and team performance standards
• Possess strong numerical, written and verbal communication skills
• Demonstrate analytical and problem-solving abilities to tackle challenges and propose effective solutions
• Develop commercial awareness of the Nationwide Building Society and the broader Financial Services industry through research and experience

Entry Requirements

To qualify for this Business Administration Apprenticeship, you must meet the following criteria:

• Right to work in the UK – If you are not a British citizen, your visa or immigration status must cover the entire duration of the apprenticeship (minimum 20 months)
• Residency requirement – You must have been living in the UK or an EEA country for the past three years
• Not currently enrolled in another apprenticeship or government-funded program
• Academic Qualifications:
  • Under 19 years old: A minimum of two GCSEs at grades A-C (9-4) in Maths and English Language (or equivalent)
  • Over 19 years old (as of October 2025): No requirement to hold or achieve English and Maths qualifications to complete the apprenticeship

Additionally, this role requires that you spend at least 50% of your working time physically present in England.

Our Customer First behaviors define how we engage with colleagues and members. Strengthening your application by demonstrating alignment with these behaviors can enhance your chances of selection:

1. Say It Straight – Be honest, direct and clear in your communication, ensuring messages are easily understood by colleagues and customers.
2. Push for Better – Continuously seek improvement in processes, services and teamwork.
3. Get It Done – Prioritize tasks effectively, make informed decisions and take responsibility for delivering end-to-end outcomes.

Employee Benefits & Perks

Nationwide offers a comprehensive benefits package, including:

• Pension Scheme: If you contribute 7% of your salary, we will top it up by an additional 16%.
• Paid Volunteering: Up to two paid days per year for community service initiatives.
• Life Assurance: Coverage worth 8x your annual salary.
• Additional Perks: A range of salary-sacrifice benefits, including cycle-to-work schemes, insurance options and more.
• Wellbeing Support: Access to Wellhub, which offers both free and premium health and wellness resources.
• Performance-Based Bonus: Eligibility for an annual performance-related bonus.
• Career Development Opportunities: Continuous access to training programs and professional growth resources.
• Paid Time Off: 25 days of annual leave (excluding bank holidays).

Why Nationwide? What Sets Us Apart?

At Nationwide, we are committed to making banking fairer, more rewarding and socially responsible. Unlike traditional banks, we are a member-owned institution, meaning our focus is on providing exceptional service to our customers, savers and mortgage holders, rather than generating profits for shareholders.

When you join our Early Careers Program, you become part of a mission-driven organization that is dedicated to financial fairness and innovation. Our team members are passionate about customer service, driving positive change and making a meaningful impact in their communities.

Application Process & Next Steps

If you believe this role is the right fit for you, Contact us with the email below to begin your application.

You will be required to:

1. Upload your latest CV and provide responses to a few short questions.
2. Complete an online assessment, designed to evaluate key skills relevant to the role.
3. Participate in a video interview, where we will learn more about your aspirations, skills and suitability for the apprenticeship.
4. Attend an assessment center (for shortlisted candidates). These sessions will be held from April 2025.

If you have any further inquiries, feel free to reach out to us at Early.Careers@nationwide.co.uk.

We look forward to welcoming you to Nationwide’s Business Administration Apprenticeship Program!

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